Opportunities

Hoffman Design Group’: Customer Care

Hoffman Design Group’s purpose is to leave people their environments in a better place than we found them. We do this by bringing horticultural elements into peoples’ spaces and connecting them with nature. We are currently seeking a motivated, highly organized, polished individual who is passionate about providing a high level of support to our clients and fellow staff.

Duties include receptionist tasks; resolving client issues and providing thorough follow-up to ensure satisfaction; maintaining a proactive customer care system; helping to develop and administer a marketing plan including social media; writing sales proposals for sales staff; tracking sales results; researching sales lead opportunities; ordering office supplies; other office assistance and support.

 

Qualifications:

*Experience with and an aptitude for customer service
*Ability to remain calm and patient under pressure
*Polished phone and in-person demeanor
*Aptitude for prospecting sales leads
*Knowledge of Microsoft Office is essential
*High level of organization and self-motivation
*Minimum high school diploma or the equivalent
F/T; benefits include medical/prescription/vision/dental insurance, life/disability insurance, 401k, and vacation

Email resume to: careers@hoffmandesigngroup.com

The Customer Care person is the voice of our company. The primary responsibilities for this position are to perform exceptional proactive and reactive customer care, marketing, and sales and office support.

 

Opportunity posted on: August 18, 2016