National Constitution Center—Museum Educator
Ongoing Opportunity
The Museum Educator provides outstanding interpretation of exhibitions and delivery of shows and demonstrations. The Educator facilitates and presents programs and activities for school and adult groups as well as the general public on a daily basis. The Educator provides engaging content and superior customer service to ensure an exceptional visitor experience. Educator works with the public in a dynamic museum setting to translate complex historic information into fun and exciting concepts.
Responsibilities & Duties:
- Present dynamic, interactive shows and activities on a daily basis
- Provide direct service to museum visitors by discussing and interpreting all exhibitions, shows, and demonstrations
- Participate in other programs, including, but not limited to, Traveling History and civics shows
- Assist with supervising and training part-time, volunteer, and intern staff on exhibitions, activities, and shows
- Participate in special events for the Center as needed and assigned
- Assist visitors in general museum needs to achieve excellence in customer service
- Assist with developing educational daily programming as needed and assigned
- Perform other duties as assigned
Qualifications:
- Bachelor’s degree in history, education, or other related field required
- Experience and comfort level with public speaking required
- Knowledge of and/or interest in American history and government required
- Must be outgoing, friendly, and comfortable working with a diverse group of people
- Must be willing/able to travel
- Ability to work weekends, evening hours, or holidays as needed and assigned
Physical Demands
- Position requires extensive walking, climbing stairs, and standing for long periods of time
- Some moderate lifting, fifty (50) pounds or less, may be required on a frequent basis
Core Competencies
- Interpersonal Relations – Establishes rapport with others at all organizational levels; shows respect for others; considers and responds to the needs, feelings, and capabilities of others; establishes and maintains an open dialogue with others; works with others in a healthy and productive way
- Customer Service/Teamwork – Is dedicated to internal and external customer service; committed to the Center’s customer service standards, regardless of position; is able to work independently or as part of a dynamic team
- Communication – Oral and written communication expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying
- Self-Management – Assesses own skills and abilities and identifies areas for improvement; willingly accepts constructive feedback; can work independently, or as part of a dynamic team; is able to produce under tight deadlines; can successfully handle multiple projects; possesses excellent organizational skills
- Personal Integrity and Professional Conduct – Demonstrates dependability, honesty, integrity, trustworthiness, and credibility; models appropriate professional behavior; accepts responsibilities for own actions; maintains confidentiality; upholds ethical standards
- Adaptability – Adjusts, modifies own behavior, remains flexible in response to changing situations and environments, new or rapidly changing information, and unexpected obstacles; maintains high performance, emotional composure, objectivity, and balanced perspective under pressure and shifting priorities
- Organizational Awareness – Uses the organization’s formal and informal social, political, and technical structures to build relationships, negotiate solutions and accomplish goals. Stays open-minded, embracing key elements of diverse perspectives, adapting strategies as needs, expectations or the organizational climate evolve. Gets positive results for clients and/or visitors and other stakeholders, based on accurate assessments of what is realistic and whose support is essential.
Education Level: Bachelor’s degree in history, education, or other related field required