Operations Manager – Fleisher Art Memorial (Philadelphia, PA)

Operations Manager – Fleisher Art Memorial (Philadelphia, PA)

This Deadline Expired: Tuesday, May 15, 2018

Under the supervision of Fleisher’s business manager and working closely with your colleagues across the orginization, you will manage operational details to ensure that delivery of Fleisher’s educational programs are of the highest quality, consistent with the goals and objectives outlined in Fleisher’s strategic plan. You will be the main point-of-contact to ensure that the needs of visitors, students, faculty, models, teaching assistants, and studio monitors are met with professionalism, efficiency, and grace.

You will manage all facets of Fleisher’s visitor services program, supervising a team of part-time staff whose primary responsibilities are to provide an incomparable first and lasting impression to all of Fleisher’s students and visitors. You will have a well-informed, working knowledge of the activities and services available at Fleisher, serving as an advocate for the visitor while promoting a safe, secure, and welcoming campus.

The Operations Manager position requires a highly organized person with strong communication skills, financial acumen, and excellent attention to detail. Must have flexible hours: generally, hours are 11-7 during weekday and 8-4 on Saturdays during the term, with flexibility.

Primary responsibilities include:
Faculty: contracts, payroll, and substitutions
Models: scheduling, payroll, substitutions
Purchasing supplies for classes and store
Hire, train, supervise, and schedule Visitor Services staff, including store clerk
Lead daily front desk operations
Oversee class locations and room set up
Handle Faculty requests for equipment and supply needs
Manage Tuition Assistance (includes distribution, and communication with students requesting tuition assistance, and ensuring that tuition assistance is appropriately promoted)
Monitor credit card use per budgeted expenses
Administer Programs-related job postings, onboarding, and termination
Organization of operational files (on and offline)

Abilities:
You are a self-motivated professional – personable, reliable, hardworking and results-oriented. You are a smart, thoughtful, and clear thinker, who values open communication, is able to give and receive constructive feedback, and is supportive of a team-oriented environment. Your eye is on the exemplary management of the business and operating culture of Fleisher’s art school.

You are not hesitant to start projects from scratch because you are patient, open to change and continual improvement. When tackling problems, you easily break down challenges into manageable pieces, finding creative and sustainable solutions to complex, knotty problems. You are always looking outside of the organization to identify best practices and find ways to implement them in your realm of influence.

Physical requirements: you will be required to unpack heavy boxes and distribute contents to various locations in the buildings, and lock up the building at end-of-day which entails the ability to move heavy gates safely.

You have the following:
Strong drive to work collaboratively.
High degree of empathy, thoughtfulness, and a natural diplomatic ability.
Ability to recognize and use your influence within and on behalf of an organization.
Ability to embrace the strategic implications of your role and responsibilities.

Compensation
Est. $33,000 annually. Fleisher employees receive a competitive compensation package, including options to enroll in health, dental, life insurance, and pension plans; a Philadelphia Museum of Art (PMA) employee badge that provides access to museums nationwide; and access educational and professional development opportunities.
To Apply

Open immediately. Interviews will be scheduled on a rolling basis with preferred start date as soon as possible. There is flexibility on the timeline for the right candidate, though applications are due May 15. If this description seems like a good match for your personality, skills, and career goals please submit your cover letter, resume, and three references (all in one document). References will not be contacted until later in the process. No phone calls, please.

For more information and to apply: http://fleisher.org/about-us/job-listings/

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